FAQs

FREQUENTLY ASKED QUESTIONS


Why buy your books when there’s a lot of information available on-line? You don’t have to, but if you are looking for reference books accepted and used by thousands of reputable dealers and knowledgeable collectors around the world who rely on accuracy and on scholarly research, these books are a pretty good choice for you!.

Are all you books new? Yes! Each and every one of them...shrink-wrapped, too.

Which periods, regions or tribes do your books cover?

  • Native American hallmarks are covered from the 1920s through the 2010s…Hopi, Navajo, Zuni and other Rio Grande pueblo nations, traders, shops and manufacturers.
  • Mexican hallmarks are covered from the 1920s through the 2010s….including silversmiths, designers and shops in Taxco, Mexico City and many other cities.

Do you offer eBook versions? Yes. Please check the available print titles to see if the one you want has a digital download option. If the one you want isn’t available yet as an eBook, keep checking back because it will be at some point. Even better, please join our mailing list and we'll let you know when new editions, including eBook versions are published. You'll also receive our newsletter!

Isn’t the eBook version a bit pricey? The eBooks have no printing, storage and related costs, and are therefore priced much lower than their “printed” versions. But, the research, time and care needed to produce them is the same.

How do I get my eBook? Shortly after your purchase you will receive an email that includes a link you can use to download your eBook file to your PC or mobile devices.

How do I view the eBook after I download it? You can use any of the popular eBook file readers installed on your PC or mobile devices; download your file and/or tap the file link and select from the download menu offered.

Do you give discounts to resellers? Yes. We offer trade discounts to qualified resellers who wish to carry these books in their retail shops. Please send us an email and tell us about yourself.

Do I need to register and set up an account to make a purchase? No, but we do need your email so we can confirm your purchases and send updates to you. And, we will definitely need your emaIl address if your purchase includes an eBook.

Do you take credit cards? Our secure shopping cart accepts all major credit cards. You may also pay using your PayPal account or with Apple Pay.

How do you ship? We use all common carriers, including USPS, FedEx, UPS and a digital download service. 

Do you ship internationally? Yes, to most countries. International shipping rates are calculated based on the weight of your book(s) when you check-out.

When do you ship? We ship Monday through Friday, excluding official US holidays. Any book order placed on a weekend will ship the following week. Your eBook purchase "ships" immediately.

Can I return my purchase? Of course, with some limitations — please see the return policy.

My package didn’t arrive. Check your confirmation emails for the tracking number. If that doesn’t work, send us an email with your order number and we’ll help you out.

My package arrived torn, and my book is damaged. Take a deep breath…we are with you! Then, send us an email and we will take it from there.

What is your Privacy Policy? We will never share your information with any third party. You’re the first party, we’re the second party and there is no third!